GENERAL FAQs

Yes! You can pop in anytime. We are open Monday to Friday 9am to 3pm.

We aren’t currently open on weekends unless we are working on a wedding or event.

We are always happy to discuss special deliveries, as we occasionally work on weddings or events outside of our regular hours or on weekends. Please get in touch with us directly to discuss your order.

Yes! We offer weekly or fortnightly floral arrangements for offices, hotels, restaurants, and retail spaces. Please get in touch, and we will send you our regular client information pack.

We do occasionally host workshops at our studio in Mount Eden. Sign up to our mailing list to get updates on when these are taking place.

We do, on occasion, create dried arrangements. However, we only use naturally dried and dyed products. We don’t carry dried stock in our studio, so any custom orders are sourced specifically.

In-store, we take cash, eftpos and credit cards. We accept Mastercard, Visa and debit cards. We can also take payment by direct debit if needed. We have Afterpay available for all online orders. Unfortunately, we don’t accept American Express.

STUDIO FAQs

Unfortunately, we’re unable to send flowers outside of Auckland. However, if you’re looking for a florist in another location, we’re more than happy to recommend one if we know someone in the area.

We do our best to accommodate time-specific requests during our studio hours.

While we always aim to meet your requested timeframe, Auckland traffic and peak periods (such as Valentine’s Day, Mother’s Day, and Christmas) can occasionally cause delays that are unfortunately outside of our control once the flowers have left our premises.

All time-specific orders need to be organised directly.

Our online shop offers a curated selection of our Isadia bouquets, custom vase arrangements, candles, secateurs and handmade vases.

Our arrangements are wet-wrapped in a cellophane bag of water and arranged into a brown cardboard box with tissue. This ensures that the arrangement is well hydrated while out for delivery, while also protecting the flowers from damage.

You can also request a traditional paper wrap; just make a note in the ‘notes or special requests’ section while checking out.

Please use the bouquet reference guide to help you choose which size you would like to order.

Posy — $79

A delicate gesture. A small, thoughtful grouping of a few beautiful stems, arranged to sit happily in a bud vase. Perfect for a bedside table or a small moment of kindness.

Small — $119

A sweet little bouquet, gently arranged for a small vase. Ideal for a thank you, a little pick-me-up, or just because. Lovely for a small vase on a coffee table or desk.

Medium — $149

A generous, well-balanced bunch — not too big, not too small. Perfect for birthdays, or as a lovely gesture to brighten someone’s day. Best suited for a medium vase. A generous gift bouquet, perfect for the dining table.

Large — $199

A full, abundant bouquet with a generous mix of beautiful, seasonal flowers and foliage. Thoughtfully arranged to feel lush and textural. Perfect for milestone birthdays, anniversaries, or to make a lasting impression.

XL — $249

A luxurious bouquet filled with premium flowers. Designed to be a real moment — something you’d place in the centre of a room or give to truly mark an occasion. A centrepiece-worthy bouquet.

XXL — $350

A gorgeous, show-stopper. Abundant and artfully arranged with premium seasonal flowers. The perfect choice for significant celebrations, corporate gifting, or when words aren’t quite enough.

You can browse our online shop and select your preferred bouquet or arrangement. Add it to your cart, choose a delivery date, and complete checkout.

Yes! We offer same-day delivery across Auckland for orders placed before 2 PM (Monday to Friday). Orders placed after 2 PM will be delivered the next business day.

Please note for non-perishable shop items - vases, secateurs & candles we use NZ post which takes 1 - 2 business days, unless added on to a bouquet order.

We deliver Auckland-wide, including central suburbs, North Shore, East Auckland, West Auckland, and South Auckland. Delivery fees vary based on location and are calculated at checkout.

If you’re looking for a more tailored and specific design, please give us a call to discuss your vision. We always do our best to source the flowers you want; however, due to the nature of seasonal blooms and supply factors like weather, we can’t guarantee availability.

Yes! You can select Pick-Up at checkout and collect your order from our Mount Eden studio during business hours.

If no one is home, our courier will leave the flowers in a safe, shaded spot. If there are specific delivery instructions, please include them in the notes at checkout.

If the courier is unable to safely access the property, or if the delivery address provided is incorrect, the bouquet will need to be redirected at the sender’s expense. We’ll be in touch to arrange this if needed.

We do our best to accommodate special requests with our regular bouquets. However, if you have a more specific floral brief - whether it’s particular colours, aesthetic or flower varieties - we recommend selecting our Custom Vase Arrangement.

Yes! We provide flower subscriptions where you receive regular floral deliveries weekly, fortnightly, or monthly. Contact us directly for more details.

Please remove your bouquet from its packaging and dispose of it responsibly. Our bouquets are designed to hold their shape with the twine tied around the stems. To maintain the design and structure of your bouquet, please keep the twine in place.

To keep your flowers fresh for longer:

  • Trim stems at an angle before placing them in fresh water.
  • Change the water every two days.
  • Keep them away from direct sunlight and heat sources.

Yes! You can add a personalised message at checkout, and we’ll include it on a complimentary gift card with your flowers.

We take great care in creating and delivering fresh flowers. If there’s an issue with your order, please contact us within 24 hours so we can resolve it.

Yes! You can select a preferred delivery date at checkout.

Yes! We provide flowers for corporate events, brand activations, and offices. For bulk orders or ongoing corporate deliveries, please get in touch with us.

Our studio is located at 1A Kelly Street, Mount Eden, Auckland, New Zealand.

If something has come up and you need to cancel or change your order, contact us as soon as possible. We can offer a date change or credit for your order.